5 tips to use a car-buying service Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our mission is to help you make better financial decisions by providing you with interactive financial calculators and tools as well as publishing original and impartial content. This allows you to conduct research and compare information for free and help you make informed financial decisions. Bankrate has partnerships with issuers, including but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Make Money The deals that are advertised on this website are provided by companies that compensate us. This compensation could affect how and where products appear on this website, for example, for example, the sequence in which they appear in the listing categories in the event that they are not permitted by law. This applies to our mortgage, home equity, and other home loan products. But this compensation does affect the content we publish or the reviews that you see on this site. We do not cover the universe of companies or financial offerings that might be open to you. SHARE skynesher/Getty images
4 min read Published June 15, 2022
Writer: Jackie Lam Written by Contributing writer Jackie Lam is a contributing writer for Bankrate. Jackie write about automobile loans. Written by Rhys Subitch Edited by Auto loans editor Rhys has been writing and editing for Bankrate from late 2021. They are passionate about helping readers gain the confidence to control their finances through providing precise, well-studied facts that break down complex topics into manageable bites. The Bankrate promise
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We are compensated in exchange for the placement of sponsored products and services or when you click on certain hyperlinks on our site. This compensation could affect the way, location and in what order items are listed in the event that they are not permitted by law for our mortgage or home equity products, as well as other home lending products. Other elements, such as our own proprietary website rules and whether or not a product is offered in your area or at your own personal credit score could also affect how and where products appear on this website. While we strive to provide an array of offers, Bankrate does not include details about each financial or credit item or service. If you are not a fan of having to bargain with a dealership about the cost to buy a new vehicle, then a car-buying service may be a solid alternative for you. You can purchase a car from the convenience of your own home, and some car buying services may offer ways to keep more money in your pocket. Can car-buying services work for you? Dealing with dealers can be intimidating. If the fear of getting a bad deal has scared you from visiting the dealer’s showrooms, a buying service might be the best alternative for you. There are two primary types of car buying services that include Membership-based and concierge services. Concierge services are a great way to determine the cost of the vehicle and make the process of buying a car simpler for you, for example, delivering the car to your residence or a nearby center so you can test drive it prior to purchasing. Many organizations, such as AAA warehouse clubs, warehouse clubs and , offer car-buying services to their members free of cost, says John Nielsen, managing director of auto engineering and repair for the AAA national office at Heathrow, Florida. Nielsen states that buyers who avail these services to buy cars can save thousands of dollars on their purchase. “I know somebody who bought the car through Our program that saved $2600,” he says. Though shoppers have the potential to save lots of money, not all buying services are created equal, says Lauren Fix, founder of The Car Coach and Car Smarts and expert in consumer automobiles. She advises consumers to be aware of what the company can benefit from these deals and if their goals are the same as yours. Tips for using a car buying service If a car buying service might be a good fit for you, take a look at these suggestions before deciding. 1. Companies offer negotiation, convenience Car-buying platforms are for shoppers who have a tight schedule and aren’t able to locate and fix, according to Fix. For example, Carvana, a popular car-buying service, provides fixed prices and can bring the vehicle to your house so you can test-drive it for seven days. Prices can differ, and some services charge a percentage of the cost of the vehicle. In Meriwest Credit Union in San Jose, California, members can avail the Autoland auto-buying service. Using the service allows them to communicate with no one from a dealership, says William Fultz, an auto broker at Meriwest Credit Union. Members are connected to an auto consultant who can negotiate the car’s price on your behalf, and also work with them on getting a car loan through Meriwest Credit Union. 2. The free services are generally available to members only If you’re a member of AAA, AARP, Costco, Sam’s Club or a credit union, you could be eligible to avail their free car-buying services. Each program is different and some provide the possibility of negotiating the price tag of a vehicle for you, while others will offer pre-negotiated fixed rates. Some of these clubs and associations may have discounts, other benefits, or incentives offered by car manufacturers only to members of their organization. 3. Buyers should still do their research prior to contacting an auto-buying service, Fix recommends looking up auto research websites, such as Edmunds or Kelley Blue Book, to learn the average sales price of your dream car in your area. Another advantage of doing your homework upfront is that buyers should be aware of what they want before they contact the service company, Nielsen says. “It’s difficult to guide you when you’re considering Minivans, Sports Cars and convertibles all at the at the same time,” he says. Nielsen recommends narrowing your choices to your most preferred two or three options which include the models, makes, colors and other options before you contact an auto-buying service. “Think about the kind of car that you truly desire to purchase and the much you want to invest,” he says. If a company has that data, it can perform a better job of getting the car you want with a price that is competitive. 4. Know how car-buying services are paid for. While these services may be free for members, they are folded into any fees for membership. As for concierge service, they might charge a flat rate or a percentage of the price of the car. Car buying services typically negotiate discounts with dealers due to the volume of sales the dealership achieves through this process and can transfer savings to the customer. However, buyers must be aware that the company could be steering customers to specific dealers whom they have a working relationship, she says. “You should ask yourself if you really get the best deal,” Fix says. Fultz believes referral fees could just not be the sole benefit these companies receive. Credit unions usually offer car-buying services as they improve the customer’s relationship with their financial institution. “It keeps our loans within the institution on a greater basis,” he says. “It helps our membership, as well as the dealers.” 5. Be aware of the return policy. Consumers should make sure they understand the customer satisfaction policy before they purchase the car or truck, Fix says. If you don’t, you may be stuck with a major purchase that you’re not satisfied with. You can on the car-buying service platform’s website or by reaching out to customer support to inquire about what their return policy is. Beyond the time you have after you purchase the vehicle in order to take it back, make sure to see if there is a cap on the miles you are allowed to drive. If you go over the limit then you’ll have to pay for every mile over the limit. The car isn’t able to be returned damaged or altered and should be in same state as it was the day it was given to you. The main point to remember is that using the car buying services could be an option for you if you aren’t looking to negotiate with a salesperson on the lot, you would rather avoid stepping foot in a car dealership or if you’re short on time. Before you call, do your homework and look at the details including researching the charges involved, as well as a car-buying platform’s return policy. Find out more
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Written by the writer who contributes to the project. Jackie Lam is a contributing writer for Bankrate. Jackie writes about auto loans. The article was edited by Rhys Subitch Edited by Auto loans editor Rhys has been editing and writing for Bankrate from late 2021. They are passionate about helping readers gain confidence to manage their finances through providing precise, well-studied information that break down complex subjects into bite-sized pieces.
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